Frequently Asked Questions

Q. What is New Masters Academy?
A. New Masters Academy is a learning website for artists. Like Netflix, you sign up for an affordable recurring subscription and you get access to all of our video courses and reference materials.  

Q. Which courses are included with my subscription?
A. Your subscription includes all courses (more than 2,500 hours of content!), as well as access to all normal Live Classes. You can watch them at any time and change between them as often as you want.  

Q. What is the reference library?
A. The New Masters Academy reference library provides you with more than 50,000 high-quality images for you to practice with, as well as 100+ 3D models for you to study from in our 3D viewer. Access to the reference library is only included with Library+ and Live plans.

Q. Does New Masters Academy offer certificates?
A. Yes! NMA offers certificates of completion for most of our Live Classes. For more information on the requirements for earning a certificate, click here.

Q. Do I get feedback or critiques?
A. During Live Classes, you have the option to submit assignments for the opportunity to get a professional critique. While critiques are not guaranteed, NMA does everything we can to get to as many students as possible during class. You can also ask the instructor questions during class.

Q. What do I need to get started?
A. For the best experience, we recommend an internet-enabled device such as a laptop, smartphone, or tablet with the latest OS and browser.  

Q. Is New Masters Academy beginner friendly?
A. Yes! We offer on-demand video courses for artists of all levels. Whether you have never sharpened a pencil or you are a working professional artist, NMA.art has appropriate art lessons for you.  

Q. What is your refund policy?
A. We will notify you via email several days before you are billed. New Masters Academy does not offer refunds on membership subscriptions.